Sonar Pricing Overview

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Marchex Sonar Core

Per Month

Our standard package for sales, marketers, operations and support.

Mass message campaigns

CRM integrations

Canned responses

Contact properties management system

Desktop Widget

Automatic Follow-up Campaigns

Ping Widget

Call Forwarding

Link shortening and tracking

Away Messages

Keyboard shortcuts

Analytics

Data Export / CSV Import

Roles and Permissions Management (RBAC)

Team Hierarchy (65+ customizable permission sets)

User and Team Management

Intelligent time zone compliance

Double Opt-In

Message Delivery Reports

In-app and email support

Training materials

Hosted SMS / Text to landline

Marchex Sonar Enterprise

Per Month

Includes all feature of the Core package plus:

Intelligent message routing and lead scoring

Custom Integrations

iFrame functionality to current CRM

AI Flows and Bots

Award-winning AI & NLP

Automatic Data Capture Flows

Custom Workflows

Custom Analytics

Dedicated Enterprise Account Manager

Custom Training Materials

Strategic Kick-off Call

Pitch and Training Events

Manager and User level trainings

Implementation Support

Strategic Business Reviews

Strategic Planning and Feature Education sessions

Short Code, Long Code, 10DLC or Toll-Free numbers available

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

Perceived Cost

$$$$$

Top-Rated Alternatives

Fin by Intercom

4.5/5

(3,668)

Agentforce Marketing (formerly Salesforce Marketing Cloud)

View All Alternatives

Sonar Alternatives Pricing

The following is a quick overview of editions offered by other SMS Marketing Software

Fin by Intercom Fin with your current helpdesk	$0.991 Outcome	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Agentforce Marketing (formerly Salesforce Marketing Cloud) Pro	Starting at $1,250.00Per Month	Personalized marketing automation with email solutions Email Marketing Content Creation Integration with Salesforce Sales Cloud
TextUs Essentials	Starting at $749.001 Base Subscription Per Month	Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates. Two Way Messaging Basic SMS Campaigns 10-Digit Texting Number Shared Inboxes Unlimited Contacts and Users Analytics Show More

Various alternatives pricing & plans

Pricing information for the above various Sonar alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Sonar Pricing Reviews

(1)

David G.

Small-Business (50 or fewer emp.)

3/22/2023

"Unclear contract terms, excessive early termination fees"

0/5

What do you like best about Sonar?

Communixating with customers via SMS is incredibly power. This particular service is sub-optimal. Review collected by and hosted on G2.com.

What do you dislike about Sonar?

Multiple messages that I pushed out through their system failed. There is no alert for this and the message failures were not due to anything that I did incorrectly. When asking for a credit for these failures, I was offered an amount much lower than I was willing to accept. I lost thousands in sales not realizing messages did not go through. When I attempted to close the account, I was told there would be a $600 early termination fee. I signed up over 2 years prior, but the contract auto-renews without notice or any approval required. Be careful. Review collected by and hosted on G2.com.